Your In-Store Shopping Experience

Your In-Store Shopping Experience


Love is not cancelled!! We have been incredibly lucky during this time to help many brides Say Yes to the Dress virtually!! However, we are so excited to start seeing brides in our store again! Our appointments may look a little different, but the experience will not change. Our stylists can’t wait to give you that magical Charlotte’s experience and help you find the gown of your dreams!


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Your in-store gown shopping experience:


  1. After booking your appointment you’ll fill out a small questionnaire to help your stylist get to know you better.
  2. Then you’ll schedule a Zoom call with your stylist for your virtual consultation. We really want to get to know you and your style before you come into the store.
  3. You’ll book your in-store try on appointment and you can bring 3 adult guests with you.
  4. Your stylist will have gowns that she hand-selected just for you waiting in our display room to showcase why she thinks you’ll fall in love with one of them.
  5. Once you go through the gowns together, she’ll select 5-6 gowns to place in your bridal suite.
  6. Even though she won’t be able to help you in and out of the gowns, your stylist will be there every step of the way.
  7. Once you have narrowed it down, a few more gowns will be selected by your stylist before finding “The One”!
  8. Then we celebrate!!!

We will have some new requirements for in-store appointments that you can find here.

Have an extraordinary experience finding the wedding gown of your dreams by booking an appointment at Charlotte’s.  We can’t wait to help you create your “Say Yes to the Dress” story!!


Appointment times are limited so book your appointment soon!!


We will continue to help brides virtually for those who are not comfortable coming into the store quite yet. 

Learn more about our virtual appointments.


Once you become a Charlotte’s Bride you are part of our community. Our private Charlotte’s Facebook page is for our brides who have bought their wedding gown at our store. You don’t want to miss out on all it has to offer including specials and events just for our brides. Start your journey to become a Charlotte’s Bride today!!