The Charlotte’s Experience begins on our website. It’s an interactive site that allows you to peruse our collection of wedding gowns and save your favorite dresses to your personal online gallery. Once you have saved your favorites it’s time to request an appointment online. You can email us your favorites on our website or wait until your appointment to pull them up on an iPad to show your consultant. Either way your consultant can review your favorites with you.

Your appointment is an hour and a half. Once you check in at the front desk your consultant will greet you and your party at your appointment time and give you a tour of the store and lead you to your private bridal suite. During your appointment your consultant will ask you a variety of questions about your style and your wedding. No worries if this is your first time trying on wedding gowns, that’s what we are here for, to help you find your dream dress.  We’ll help you find your perfect style, fit and look for your wedding day.

Your private bridal suite fits 5 people including the bride sometimes 6 if you don’t mind being in tight quarters. You will change in and out of dresses in these rooms. Don’t worry we have all of the undergarments you may need as well as a plush robe to wear while you aren’t trying on gowns. We do have a larger bridal suite for parties larger than 7 or 8. Please make a note of how many people are coming with you when making your appointment, we can see if this room is available or you may choose to have your party sit in our viewing area while you change into each gown.

During your appointment we want you to have fun and relax as you and your party sip champagne while letting your personal bridal consultant do all of the work.  We want your feedback on what you love and don’t love. And don’t worry you won’t hurt our feelings if it isn’t quite the right dress.  At the end of your appointment you will receive a welcome packet with your gown listed as well as enough information to get you thinking about ordering bridesmaids, mom’s and flower girl dresses.

Before or after your appointment you and your party are more than welcome to look and try on bridesmaid dresses, moms and flower girl dresses. We have smaller changing rooms for your party to try on gowns. Just let your consultant know and she can introduce your party to our social occasion consultants at the front desk.

We look forward to helping you “Say Yes to the Dress” and becoming a Charlotte’s Bride!!